1. Acceptance
These terms govern your use of calaraavenue.shop and any order placed on it. Calara Avenue is a sole proprietorship based in Jaipur, Rajasthan, selling online across India. Placing an order accepts these terms as they read on that day.
2. Account and fair use
You are responsible for the accuracy of the delivery address and phone number you give us, and for your account credentials. You agree not to scrape, republish or resell our listings, photographs or size charts, and not to place orders you do not intend to accept.
3. Prices and payment
Prices are in Indian Rupees (INR). Payment is by UPI (prepaid) or Cash on Delivery only; we do not accept credit cards, debit cards or PayPal. The shop trades below the GST registration threshold, so we do not charge GST and do not issue a GST invoice.
4. Orders and refusal
An order confirmation acknowledges rather than accepts an order. We may decline where stock has run out, where a price was clearly wrong, where the address is outside our courier network, or where fraud is suspected. Declined orders are refunded in full.
5. Sizes, colour and care
Bed sizes follow the chart on each listing, in inches. Screen colour rendering varies between devices and a dye lot can differ slightly between production runs; neither is a defect. Care instructions on the label take precedence over anything general said on the site.
6. Intellectual property
The text, photography, size charts and layout on this site belong to Calara Avenue. Any product name used to describe a weave, fibre or finish is descriptive and implies no association with or authorisation from a third party.
7. Limitation of liability
So far as the law allows, goods are supplied without any other warranty of any kind, express or implied, including implied warranties of merchantability or fitness for a particular purpose. Our liability, whether based on warranty, contract, tort or any other legal theory, is limited to the amount paid for the item concerned. Nothing here limits rights under the Consumer Protection Act, 2019 that cannot be limited by agreement.
8. Governing law
Indian law governs these terms, including the Consumer Protection Act, 2019, the Information Technology Act, 2000 (IT Act 2000) and the Digital Personal Data Protection Act, 2023. The courts at Jaipur, Rajasthan have exclusive jurisdiction.
9. Contact
Questions about these terms go to [email protected], answered during Monday – Saturday, 10:00 AM – 6:00 PM IST. Closed on Sundays and public holidays.